Return policy

We would like to inform you of our returns policy for VACCINATION RESISTANT medals.

If you are considering returning a medal, please read our returns policy carefully and follow the procedure described scrupulously. This will ensure that your request is processed efficiently. Our commitment is to provide quality customer service, and a clear understanding of our returns policy is essential to achieving this goal.

Thank you for your support of jeanresist.com and please respect our returns policy.

General return conditions

- Returns are accepted within 14 days of receipt of your order in accordance with article L.121-21 of the French Consumer Code.

- Medals returned must be unused, in perfect condition for resale and in their original packaging with

all accessories and documents supplied with the medal.

Returns process

- To initiate a return, please contact us by e-mail within the specified time, quoting your order number, the product(s) to be returned and the reason for the return.

- Once we have received your return request, we will provide you with detailed instructions for shipping the product.

- Shipping costs for the return are the responsibility of the customer.

- Pack the product carefully in its original packaging and ship it according to the instructions provided.

Processing returns

- On receipt of the returned product, our team will carry out an inspection to check that it meets our return conditions.

- If the medal complies, we will issue a refund in accordance with the original method of payment, with the exception of the initial shipping costs.

- If the medal does not meet the return criteria, we reserve the right to refuse the refund and return the product to the customer at the customer's expense.

Exchanges

- We do not offer a direct exchange service. If you wish to exchange a medal, please follow the returns procedure and place a new order for the desired product..